Frequently Asked Questions

Once you list your parts on Locatory.com, buyers can find them and send you RFQs directly through the platform. These RFQs are delivered to your tracking system and registered email, making it easy to manage inquiries and respond to customers efficiently.

Yes, Locatory.com offers trial access to the aviation marketplace. You can easily schedule a demo on our website. For the best experience, we recommend joining an online demonstration with one of our managers. During the demo, the manager will showcase all marketplace features and hidden benefits, helping you fully evaluate the platform’s potential.  

Locatory.com connects over 25,000 active members in the global aviation marketplace. The platform is expanding rapidly, with new aviation companies and suppliers joining every month. Members use Locatory.com to buy and sell aircraft parts, chemicals, consumables, assets, and equipment, as well as to connect with trusted partners and strengthen their position in the aviation supply chain.

Locatory.com is a global aviation marketplace with members from every continent. About 30% of our customers are based in North America (including the United States), while the rest are spread across Europe, Asia, Africa, Oceania, and South America. This ensures worldwide coverage and access to truly international aviation partners.

Locatory.com connects you with exclusive sellers and buyers not available elsewhere and offers unique tools like Express Billboard, Watchlist, and Supplier Management to boost visibility and efficiency. You also get access to price history, MFG prices, dedicated sections for assets, equipment, and chemicals, plus discounted shipping services with up to 70% lower rates. Every client is supported by a dedicated Customer Success Manager and our 24/7 AOG Support Team - ensuring you get the most value and faster results.

Locatory.com is a valuable tool that streamlines the entire selling or buying process by improving the speed of processing RFQs, Purchase Orders, and managing inventory lists. These business instruments are designed to help our partners simplify and structure their processes, allowing them to focus on their business. In addition, companies can expand their list of partners and find more favorable business opportunities after joining Locatory.com.

Locatory.com is a global platform where buyers and suppliers connect to trade aircraft parts, chemicals, consumables and equipment with ease. The marketplace is used daily by OEMs, MROs, part traders, distributors, and other aviation industry players worldwide.

You can quickly check availability through our public search or request tailored reports from our managers based on real stock data. This way, you not only see what’s available today but also gain insights into demand trends, competitor activity, and sourcing opportunities. Locatory.com connects you with the inventories of thousands global aviation suppliers along with surplus stock provided by our partner network.

If you are unable to find a specific part in our public search, we have several powerful tools to help you source it.

We recommend using the Watchlist and Express Billboard. The Watchlist will notify all subscribed companies when the listed parts become available, and the Express Billboard allows for direct messaging to inform all partners that a company is looking for specific parts. Additionally, the Supplier Management Tool can help connect with suppliers who are not trading on the Locatory.com marketplace, allowing for the potential to receive offers from a personal list of vendors.

No, there is no extra charge for this. At Locatory.com, we are committed to providing our partners with the best possible experience. To achieve this, we offer free support to all members, which includes assistance with uploading your inventory. Your dedicated Success Manager is always available to help you navigate all aspects of the marketplace and ensure a seamless process. This individualized service is provided as part of your partnership with us.

Locatory.com operates worldwide, providing global coverage for the aviation industry. Our platform connects OEMs, MROs, part traders, distributors, and other aviation professionals, bringing together international partners from all over the globe. No matter where you are located, you can be confident that all regions are supported by our marketplace.

Yes. Our Premium and Enterprise plans offer a public inventory catalogue that makes your parts visible to a wider audience.

This feature allows your inventory list to be accessible to all internet users, providing greater exposure beyond our marketplace. You can easily share a link to your catalogue on your company website to drive traffic and facilitate contact outside the platform.

Our marketplace helps registered companies conduct business efficiently and quickly. We provide clients with contact details to facilitate direct communication and resolution of business cases. However, we encourage customers to communicate through the marketplace, as it adds extra value through the use of our order management tool.

There are several solutions that can add value to your business. The Public Catalogue makes sellers' inventory lists (uploaded on the marketplace) publicly available to all Internet users, even those who are not partners with Locatory.com. This allows you to reach a larger customer base outside of the marketplace. For buyers who only need to search for and purchase parts, we offer Amber A.I., a user-friendly tool designed for efficient companies. With API connection, partners can automate many routine and tedious processes, allowing them to focus on their main goals. Please visit our website to learn more about all of the features and benefits.

Lead time is an optional parameter that suppliers can indicate if they have specific time frames or limits for shipping goods from their warehouse. Suppliers who respond to RFQs directly typically include lead time in their proposals sent via email. Buyers can also specify any time limits they may have by indicating a desired delivery date in their RFQ.

There are several convenient ways to keep your stock up-to-date. One option is to upload files through the Manage Inventory menu on the marketplace. Our success managers are also available to assist: simply send a request to inventory@locatory.com and we will take care of it. The most efficient method is to establish an API connection with the marketplace, which allows for constant updates and requires minimal effort, as the software handles the process automatically.

There are several convenient ways to upload your stock. The first option is to use the Manage Inventory menu on the marketplace to upload files in any format, as our mapping tool allows for the use of original file formats. Our success managers are also available to assist: simply send a request to inventory@locatory.com and we will take care of it. The most efficient method is to establish an API connection with the marketplace, which allows for constant updates and requires minimal effort, as the software handles the process automatically.

No, Amber A.I. is included with all Locatory.com plans at no additional cost. For those who prefer it separately, Amber A.I. is also available as a standalone tool for $1,490.

Amber A.I. quickly reports the availability of spare parts by distributing RFQs to all suitable suppliers with just two clicks. You can get instant results by sending or forwarding emails to amber@ai.locatory.com. Follow the generated link to open the Amber RFQ Generator, select the desired parts, and send an RFQ, or simply reply to a received message to send a request to all suppliers listed in the search results, which will be included in an email.

Yes - any business can access our international shipping solutions worldwide.

Yes - Locatory.com Shipping Services include customs clearance support as part of our international logistics solutions.

We cover all global destinations with our services, except for domestic shipments within North America.

Yes, you can pay for the shipment instantly using a bank card or funds from your company's deposit account, provided there has been an advance payment. Once the payment is processed, you will immediately receive a shipping label.

Cost savings and convinience. Locatory.com is an exclusive provider of an end-to-end integrated service for shipping providers. By partnering with global shipping leaders, we are able to offer competitive pricing that can help our customers save up to 70%.

We accept both bank card payments and bank transfers for subscription plans on our aviation marketplace. This gives you flexible and convenient options to suit your preferences.

The price for the marketplace depends on the chosen plan. We offer three tailored plans: Pro, Premium, and Enterprise. We also have Amber A.I. available as a standalone tool for buyers. The Pro plan costs $4,900 per year, or approximately $400 per month. The Premium plan is available for $8,600 per year, or about $715 per month. The Enterprise plan is customizable based on the number of users and the specific needs of the company, and pricing is negotiable. Amber A.I. is available for $1,490 per year, or approximately $125 per month, and provides access to suppliers' inventory lists and an RFQ sender tool. All of our plans are billed annually.

The number of users is unlimited, and the price does not depend on the number of users. However, the number of concurrent connections, or simultaneously active users, is limited based on the selected plan.

Partners can add users from the Company profile menu under the New Co-worker tab. The number of concurrent connections, or simultaneously active users, is limited based on the selected plan. If you need to increase the number of connections, please send a request to support@locatory.com.